Privacy policy

Privacy Policy

Last Updated: 21 October 2026

PrepWellForLife respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how personal information may be collected, used, disclosed and protected when you visit https://prepwellforlife.in or purchase our educational products.

1. Information We Collect

Depending on how you interact with our website, we may collect:

  • Name and contact information, including email address and phone number where provided.

  • Billing information and transaction details.

  • Order history and purchased-product information.

  • Customer-support enquiries and related communications.

  • Website usage information, such as device, browser, approximate location and interaction data.

  • Cookies and similar technical identifiers, subject to applicable settings and consent requirements.

We request only information reasonably necessary for the relevant purpose.

2. How We Use Personal Information

We may use personal information to:

  • Process orders and confirm payments.

  • Deliver purchased ebooks, worksheets and other digital products.

  • Provide customer support.

  • Resolve payment, download and refund issues.

  • Maintain website functionality and security.

  • Comply with applicable legal, accounting and regulatory obligations.

  • Analyse website performance and improve our products and services, subject to applicable law.

  • Send promotional communications where permitted by law and relevant consent or preference settings.

3. Payments

Payments are processed through third-party payment service providers available at checkout.

Payment providers may collect and process information necessary to complete and secure transactions according to their respective privacy policies.

PrepWellForLife does not require customers to share payment card PINs or banking passwords directly with us.

4. Service Providers

We use Shopify to operate our ecommerce website.

We may also use third-party providers for payment processing, digital-product delivery, website hosting, analytics, customer communications and technical support.

Personal information may be shared with these providers where reasonably necessary for the services they perform and subject to applicable law.

5. Cookies and Analytics

Our website may use cookies or similar technologies for functions such as:

  • Shopping cart and checkout operation.

  • Website security.

  • Remembering preferences.

  • Understanding website usage.

  • Marketing and advertising, where enabled and legally permitted.

Where required by applicable law, we will obtain relevant consent and provide available choices.

Information about specific cookies and third-party tracking technologies should be read together with any cookie notices or settings provided on the website.

6. Children's Privacy

Our educational resources are intended for children, but purchases and account-related transactions should be completed by parents, guardians or other authorised adults.

We do not intentionally request children to submit personal information directly for the purpose of purchasing products.

Where children's personal data is processed, we will follow applicable legal requirements, including requirements concerning parental consent and restrictions on certain types of data processing as they come into force.

Parents or guardians who have concerns about children's personal information may contact us.

7. Data Retention and Security

We retain personal information only for as long as reasonably necessary for the purposes described in this policy or as required by applicable law.

We use reasonable safeguards and appropriate service providers to help protect personal information against unauthorised access, misuse or disclosure.

No online system can guarantee absolute security.

8. Your Privacy Rights

Subject to applicable law, customers may be entitled to:

  • Request information about their personal data.

  • Request correction or updating of inaccurate personal information.

  • Request deletion of personal information where legally applicable.

  • Withdraw consent where processing relies on consent.

  • Raise grievances concerning the handling of personal data.

  • Exercise other rights available under applicable data-protection law.

Some information may need to be retained for legal, tax, fraud-prevention or other legitimate compliance purposes.

Requests may be sent to contact@prepwellforlife.in.

9. International Data Processing

Some of our ecommerce and technology service providers may process or store information outside India.

Where this occurs, we will comply with applicable Indian legal requirements concerning cross-border personal-data processing.

10. Third-Party Websites

Our website may contain links to external websites.

We are not responsible for the privacy practices of independently operated third-party websites.

We encourage users to review their respective privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy as our services or applicable legal requirements evolve.

The updated version will be published on this website with its effective date.

12. Contact

For privacy-related questions or requests:

PrepWellForLife
Email: contact@prepwellforlife.in
Website: https://prepwellforlife.in

Formal grievance contact information is available on our Contact Information page.